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Applying Total Quality Management in Law Firms

Professionalism Resource Database


To obtain a copy of an article, contact the Center for Professionalism at cfp@flabar.org

Classification:Big Firm Professionalism
 
Date Published:11/13/1992
 
Title:Applying Total Quality Management in Law Firms
 
Source:North Carolina Bar Assn.
 
Summary:

TQM involves client emphasis, fact-based management, internal understanding, and communcation. 8 pages

 

[Revised: 06-30-2004]