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The Heart of the Matter

Professionalism Resource Database


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Classification:Client - Client Concerns
 
Date Published:03/01/1995
 
Title:The Heart of the Matter
 
Source:ABA Journal
 
Summary:

Techniques for listening to clients to find out what they really want and the best style for dealing with them individually
3 pages, File 3

 

[Revised: 02-08-2005]