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Keep the Client Satisfied

Professionalism Resource Database


To obtain a copy of an article, contact the Center for Professionalism at cfp@flabar.org

Classification:Client - Client Concerns
 
Date Published:08/01/1991
 
Title:Keep the Client Satisfied
 
Source:ABA Journal
 
Summary:

How the legal profession can learn from businesses that focus on customer satisfaction.
1 page, File 2

 

[Revised: 02-08-2005]