The Florida Bar

Practice Management Assistance Tip of the Week and Pipe


From the Practice Management Advisors of North America
Disclaimer: The PMA Pipe and PMA Tips are offered as a service to our members. Materials and links on these pages are intended to provide only guidance and are not legal authority. Some information is from jurisdictions other than Florida, and may reference the law of other jurisdictions. Views and opinions expressed by the authors of the articles contained in the PMA Pipe or PMA Tips may not be those shared by The Florida Bar’s Practice Resource Institute (PRI). For assistance with law practice management and law office management issues particular to Florida law firms, we suggest that you contact a PRI practice management advisor for a confidential teleconference at (866) 730-2020 or (850) 561-5616.

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An outpouring of information, blog excerpts and articles from PMA's across North America

Ten Tips to Supercharge Your Online Presence . . . is the title of my article I co-authored with Jim Calloway and Nerino Petro in the February issue of Law Practice Today that was just published last week. Jim, Nerino, and I selected these tips from our presentation 60+ Best Marketing Practices for Lawyers in 60 Minutes. The tips focus on web-based marketing, including social [...]
from: The Busy Lawyer's Guide to Success  02/12/2016
5 basic steps for building a solid social media brand There is a great post on the Social Media Examiner blog today. It asks the question: “What message does your brand convey to socially engaged customers?” I think too many people (and their SEO consultants) try to take the tact that you need to be all things to all people in all channels.  Unless you [...]
from: The Busy Lawyer's Guide to Success  02/12/2016
The Long Tail..Innovation in Legal Services ♫ Where you lead, I will follow Anywhere that you tell me to If you need, you need me to be with you I will follow where you lead..♫ Lyrics and music by Toni Stern and Carole King, recorded by Carole King. Lawyers, I surmise, believe with their long history and experience that they are the […]
from: Thoughtful Legal Management  02/09/2016
Podcast: The Future of the Professions: An Interview with Richard and Daniel Susskind So what is a professional? Wikipedia explains the term this way: "A professional is a member of a profession or any person who earns their living from a specified activity. The term also describes the standards of education and training...
from: Jim Calloway's Law Practice Tips Blog  02/08/2016
Sign up for ABA TECHSHOW - Discounts for State Bar Members Every year I try to persuade lawyers to attend ABA TECHSHOW. I know lawyers are busy, but there is really no better chance to hear from so many experts in one location and to make great law office technology purchasing...
from: Jim Calloway's Law Practice Tips Blog  02/05/2016
How Long Should You Take to Return Phone Calls? ♫ One ringy-dingy…two ringy-dingies…♫ Ernestine/Miss Tomlin (Lily Tomlin on Rowan and Martin’s Laugh-in). How long should you wait before you return a telephone call?  According to Debra J. Schmidt, Loyalty Leader: “Returning phone calls used to be a common courtesy. Now, busy people claim they don’t have the time. I don’t buy that excuse. I’ve found that the […]
from: Thoughtful Legal Management  02/02/2016
The 2015 Pacific Legal Technology Conference On Friday Oct 2, 2015 in Vancouver, BC, the ninth Pacific Legal Technology Conference will take place. But it can also take place right in your office.  This year 13 sessions will be real-time webcast (the keynote will be recorded and made available for viewing after the conference due to logistical issues) allowing both in person and […]
from: Thoughtful Legal Management  02/02/2016
Thoughts on Social Media: Risks, Rewards and Uncertainties Have you heard of the new mind reading app? It lets you know the thoughts and emotions of others, especially those from your past that you have not seen in a long time. You can use it to find evidence...
from: Jim Calloway's Law Practice Tips Blog  01/31/2016
Boosting Your Productivity in 2011 With the New Year just around the corner, soon many of us will resolve to improve our law practices in 2011. To help with those resolutions, the ABA Inside Practice newsletter has published Tips for Boosting Productivity at the Office from our book. The list has a dozen practical ways to improve productivity within a [...]
from: The Busy Lawyer's Guide to Success  01/29/2016
Toward a Less Stressful Workplace (and More Clients) Toward a Less Stressful Workplace is my column in the January/February 2015 issue of Law Practice Magazine. Law offices often deal with very high stakes matters under strict time deadlines. It is not news to those in the legal profession...
from: Jim Calloway's Law Practice Tips Blog  01/28/2016

[Revised: 01-06-2015]