Client Perceptions of Litigation-What Counts: Process or Results?
Professionalism Resource Database
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|Classification:||Client - Client Concerns|
|Title:||Client Perceptions of Litigation-What Counts: Process or Results?|
Tyler's interviews with clients suggest that client participation in his/her case is more positive regardless of the outcome. Clients desires to express their grievances and to particitpate in settling their problems may run counter to lawyers' and judges' need for efficiency. Judges are under a heavy caseload and need to conclude cases quickly, limiting the time that they have to allow people to express their opinions.