The Florida Bar

Virtual Receptionists

Ruby Receptionists

Ruby acts as a seamless extension of your business, delivering unforgettable experiences online and over the phone—24/7, 365 days a year. Through a unique combination of technology, training, and talent, we make it easy for anyone to reach a friendly, helpful representative in seconds.

Unlike staff at typical answering services, Ruby’s receptionists engage in real, unscripted conversations while referencing custom information provided by the businesses we represent. The result is exceptional customer and client experience that sounds like it’s in-house.

With the Ruby dashboard and mobile app, you can stay on top of all your communication with callers and website visitors, change your call handling instructions in seconds, set up custom call forwarding, and view your usage. Our platform integrates with tools such as Zapier, Clio Grow and Clio Manage, MyCase, and Grasshopper.

RS Service

With 20+ years of experience and over 15,000 customers, Ruby is the leading virtual receptionist provider for growing businesses.

We’re so much more than an answering service. Our virtual receptionists not only answer, screen, and transfer calls, but can also take messages, schedule appointments, collect payments, perform lead capture and client intake, and even make outbound calls on your behalf. Whether you use Ruby full-time, part-time, or as backup, our receptionists are available 24/7, and you can change your call handling status in a few clicks or taps.

Chat Service

Ruby’s managed live chat turns website visitors into clients. We’re available 24/7 to engage with visitors, answer questions, capture leads, and more.

At Ruby, a live chat conversation is just like a phone call: personal, immediate, and built to support your business goals. In fact, the same virtual receptionists who answer the phone for our small business customers engage in chat as well. And we use every chat as an opportunity to make a connection and collect actionable insights.

Get Started with Ruby 24/7 Bilingual Receptionists for Calls, Chats, and Messages is a superior 24/7 virtual receptionist service for law practices of all sizes, from solo attorneys to large firms. Our North America-based receptionists handle calls, chats, and messages; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. With integrations, including Clio, MyCase, PracticePanther, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time. Plans start at $285/month for virtual receptionists and include free spam blocking, plus a risk-free 14-day, money-back guarantee. Live chat plans start at $0/month with simple per-chat ($10/chat) pricing, or $140/month for bundled chat pricing ($5-7/chat).

Member Discount: The Florida Bar members get $100 off their first month of calls and chats with code FLBAR100, 5% off bundled services, and 10% off annual plans paid upfront. Learn more and sign up.