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Portal glitch Friday bounced back 161 submissions

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e-Filing Portal

Several documents submitted through the court system’s statewide electronic filing portal on Friday morning, September 18, were bounced back to their filers due to a temporary glitch in the system.

Submissions that required paying a filing fee or other statutory cost were not accepted for about four hours, and instead were returned to filers’ “work bench” section of their filing accounts. The work bench is where a user – and the vast majority are lawyers – can store unfinished submissions for later completion.

According to portal records, there were 161 rejected submissions, which can contain up to 50 MB of data and more than one document.

Lawyers who submitted documents during that time that required a payment should check their work bench and resubmit any returned filings.

A notice was posted on the portal’s News & Information section while the problem was being fixed. Once it was resolved, the message was moved to the portal’s News Feed, including advice for filers to check their work benches for returned submissions.

Those with registered portal accounts also have been notified by email about the glitch.

The problem started at 7:59 a.m. and was fixed by 12:15 p.m. Overall, the portal received 22,492 submissions during that time with only the 161 affected.

Last month, the portal handled 1.4 million filings containing 2.1 million documents.

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