Portal update will require reentering credit card, ACH information
The changeover will happen this fall
Lawyers submitting documents and paying filing and other fees through the court system’s statewide e-filing Portal will have to update their credit card or ACH account number information when the Portal undergoes an updating later this year.
The upgrading, which will happen in late October or early November, will include the Portal moving to a new payment processor. Credit card and ACH information saved currently in the Portal will not be transferred to the new payment processor.
That means the first time a lawyer or other filer submits a document that requires paying a fee, they will have to provide the credit card or ACH information and click on save if they wish to use that information for future submissions.
The settlement process also will be changed slightly. Currently, the fee associated with a filed document is assessed when the document is filed and settled after the clerk of court reviews and accepts the document.
In the new process, the fee will be assessed and settled when the document is submitted to the Portal. If the document is sent to the correction queue, the Portal will refund the payment and levy a new charge when a corrected document is filed.
If filers need to make a refund request for any other reason, that should be directed to the clerk of court who received the filing.
The Portal’s payment processor is being changed to ensure compliance with the latest security and Payment Card Industry standards, according to Carolyn Weber, Portal program manager.
Aside from ACH payments, the Portal will continue to accept MasterCard, Discover, AMEX, and VISA credit cards.
The updated payment processor will be included in the fall update of Portal software, which is expected to take place in late October or early November.
The Portal has a fact sheet about the change on its News & Information page.